Category: Defendant Clinical Negligence

by Lisa Nabou, Consultant Solicitor at BMA Law I have received various requests recently to help a range of doctors prepare for inquests. Their statements have been filed already and they contact BMA Law looking for additional support in the weeks (sometimes days) before the inquest takes place. They feel anxious and overwhelmed, they worry over the "what ifs" and all seem to want reassurance…

by Lisa Nabou Why is an apology such a big deal in the context of a patient complaint?   Many years ago, I was handed an apology on a sheet of paper. The note read, in large flowery writing using a black fountain pen on the top two lines of a faintly lined sheet of A4, something like this: ‘Dear Lisa, we apologise if you…